McArthur’s job jibe raises hackles

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Regions: UK & Ireland The Gambling Commission chief’s warnings about problem gambling in a speech last week were at best, an over simplification of a complex issue, and at worst, an indication that he fails to grasp the nature of his brief, writes Scott Longley.Seeking solace from the agony pages of the glossy magazines might seem an unlikely route for a gambling industry hoping to find guidance over the breakdown of its relationship with the GB Gambling Commission.Yet after hearing the latest attack on the sector from Commission chief executive Neil McArthur at a law firm gathering last week, a line from a recent Cosmopolitan article on the stages of a breakup seems apposite.“You could be the juiciest peach in the whole entire world and there’s still someone out there who just doesn’t eat—or work well with—peaches.”McArthur, we might surmise, would appear to have a problem with peaches.Such is the conclusion after a speech where he suggested to the audience that anyone who believed the numbers of people being harmed by gambling by was “simply a fact of life and cannot be changed” then they need to “find another job.”He liked this straw man line so much he repeated it three times by which point even cynics might feel affronted on behalf of the industry. “Boiling complex challenges down to soundbites doesn’t really help,” he said as ensured his own soundbite was heard loud and clear.Given the integrity of those present, including operator representatives, regulators, corporate advisers, lawyers and consultants the attack appeared particularly poorly aimed. Worse, it also seemed to ignore the discussion on responsible gambling taking place after his speech which included various compliance and RG professionals.It is a certainty none of those participants – Simo Dragicevic, founder and CEO, BetBuddy, Anna Hemmings, chief executive, GamCare, Lauren Hilton, group director of regulatory compliance, William Hill, Tanya Horgan, group risk officer, Flutter Entertainment or Joanna Wilcox, compliance manager, Spreadex – believe problem gambling rates are “simply a fact of life”. So who was it aimed at – and why did the McArthur generalise the criticism rather than making it specifically and directly? Indeed, the ensuing discussion was testament to the extent to which the sector now takes its responsible gambling measures seriously.Collectively they are clearly, as McArthur said of his colleagues at the Commission, “passionately committed to making gambling safer”. They are the proof that, as McArthur conceded during his speech, “operators and their representatives are changing”.Harm prevention is generally conceived as a shared responsibility and one that requires collaboration (something that is made explicit within the National Strategy for Harm Reduction); yet censure is reserved exclusively (and without discrimination) for licensees.The trust problem McArthur emphasised how the consumer is “at the heart of (the Commission’s approach) to regulation”. He cited the participation data from the last few years to show that trust in gambling has fallen to an all-time low of 30%.Which, of course, is all very worrying. But this mistrust isn’t only a function of how gambling operators work. The media plays a huge part; as witnessed in just the last couple of weeks, the constant hammering on the part of elements of both the tabloid and ‘quality’ press is surely taking its toll in terms of public perception.And, in case McArthur hadn’t noticed, the trust problem isn’t confined to gambling. According to a recent survey undertaken ahead of recent World Economic Forum at Davos, trust in corporates has declined markedly with 56% of people globally now believing that capitalism does more harm than good. That erosion of trust, another WEF survey found, also spreads to government, institutions and, dare we say it, regulators.The Gambling Commission does not conduct surveys on whether it is trusted (by licensees and others) but perhaps it should.This counts because McArthur’s main contention is that “far, far too many” suffer from gambling harms in the UK and that it is “unacceptable” that there are circa 300,000 problem gamblers with “many more at risk of suffering gambling-related harm.”“We will only see an increase in consumer confidence if we see a drastic reduction in the numbers of people suffering gambling related harm,” he went on to argue. And yet. The antagonistic press has so far proved impervious to the facts when it comes to their reporting of gambling issues. That 300,000 might not, as McArthur says, be a glass bottom but it is worth repeating that the number of people with identified problem gambling issues has pretty much remained static throughout the era of online gambling.The only thing that has changed, as detailed at length by such respected commentators as Dan Waugh at Regulus Partners, is the definition of ‘at risk’ when it comes to gambling.Waugh has pointed out previously that the PGSI definition of ‘low risk’ constitutes those who have “few or no identified negative consequences” from gambling. The Gambling Commission has recently started to alter the meaning of diagnostic classifications – rebadging “low risk of harm” as “low levels of harm”. It is a subtle but significant distortion of the science.If this is the ‘many more’ that McArthur is alluding to, then perhaps he might explain how the industry should deal with a population of gamblers where there are zero signs of any issues?“I want people to be able to enjoy gambling but not be put at risk,” McArthur said. Well, as with Evelyn Waugh’s rejoinder in Scoop, up to a point Lord Copper.Without risk, gambling doesn’t exist. To gamble is to put yourself in the way of potential harm, whether that is gambling more than you can afford or chasing your losses.McArthur’s reasoning appears to be that all problem gambling is unacceptable. But it isn’t complacent to think that ‘unacceptable’ problem gambling will always be there – people will always get into trouble. What those working in the area are trying to do is to mitigate when ‘unacceptable’ problem gambling occurs. To do the best for people that get into trouble.Yet as Waugh (Dan rather than Evelyn) wrote in 2018, “an obsession with high-level data from prevalence surveys may serve to obfuscate our view of whether standards of consumer protection are being raised and what is happening as a result”.It may be more productive to get under the skin of the issue and ask what is really going on – the nature of harms being reported; the varying degrees of severity; the effect of relapse rates, and so on. The more specific the analysis, the more likely we are to develop effective solutions. This seems a more promising approach than focusing on headline numbers and simply exhorting all licensees to “do better”. Focusing on the rate of gambling disorder is in many ways counter-productive, encouraging the kind of target culture that bedevils many areas of health and social care.In which case, it wouldn’t be wrong to suggest that if McArthur fails to grasp the subtlety and nuance of his brief then maybe it is he that is in the wrong job. 27th January 2020 | By contenteditor People Topics: People Subscribe to the iGaming newsletter The Gambling Commission chief’s warnings about problem gambling in a speech last week were at best, an over simplification of a complex issue, and at worst, an indication that he fails to grasp the nature of his brief, writes Scott Longley Email Address McArthur’s job jibe raises hackles Tags: Mobile Online Gamblinglast_img read more

PSL 2020 Eliminator LAH vs PES Dream11 Prediction: Lahore Qalandars vs…

first_img Euro 2020, Italy vs Wales: 3 key battles to watch out for in ITA vs WAL SportSport News Queens Club Final: Matteo Berrettini beats Cameron Norrie in final to win title RELATED ARTICLESMORE FROM AUTHOR Euro 2020, Switzerland vs Turkey: Top 5 players to watch out for in SUI vs TUR ATP Tour Euro 2020 LIVE broadcast in more than 200 countries, check how you can watch Live Streaming of EURO 2020 in your country PSL 2020 Eliminator LAH vs PES Dream11 Prediction: Lahore Qalandars vs Peshawar Zalmi Probable XI, Fantasy Playing Tips LAH vs PES LIVE at 8:30 PM IST Tuesday Nov 14 on Insidesport Football Football By Kunal Dhyani – November 14, 2020 Football Formula 1 Euro 2020: Didier Deschamps offers Ousmane Dembele update ahead of Portugal match Euro 2020, Italy vs Wales LIVE: Gareth Bale issues warning for Italy ahead of crucial fixture – Follow Live Updates PSL 2020 Eliminator LAH vs PES Dream11 Prediction: Lahore Qalandars vs Peshawar Zalmi Probable XI, Fantasy Playing Tips LAH vs PES LIVE at 8:30 PM IST Tuesday Nov 14 on InsidesportThe Eliminator of the Pakistan Super League (PSL) 2020 has the Lahore Qalandars taking on the Peshawar Zalmi at the National Stadium on Saturday. YourBump15 Actors That Hollywood Banned For LifeYourBump|SponsoredSponsoredDaily FunnyFemale Athlete Fails You Can’t Look Away FromDaily Funny|SponsoredSponsoredPost FunThese Twins Were Named “Most Beautiful In The World,” Wait Until You See Them TodayPost Fun|SponsoredSponsoredFreight & Shipping Quotes | Search AdsResearch & Compare Freight & Shipping QuotesEnjoy Affordable Freight & Shipping Services With These Service ProvidersFreight & Shipping Quotes | Search Ads|SponsoredSponsoredMaternity WeekA Letter From The Devil Written By A Possessed Nun In 1676 Has Been TranslatedMaternity Week|SponsoredSponsoredMisterStoryWoman Files For Divorce After Seeing This Photo – Can You See Why?MisterStory|SponsoredSponsored Facebook Twitter by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeFree Fire Redeem Codes for April 13th, Best ways to Redeem themGarena Free Fire: Top Three App tricks to earn Free Diamonds in Garena Free Fire OB28 VersionGarena Free Fire Redeem Codes 1st May (today), find working codes & get rewardsMatch DetailsMatch: Lahore Qalandars vs Peshawar Zalmi, EliminatorDate: 14th November 2020Time: 8:30 PM ISTVenue: National Stadium, KarachiDream11 PSL 2020 Eliminator Lahore Qalandars vs Peshawar Zalmi (LAH vs PES) Probable XILahore QalandarsTamim Iqbal, Fakhar Zaman, Ben Dunk (WK), Mohd Hafeez, Sohail Akthar (C), David Wiese, Samit Patel, Raja Farzan, Shaheen Afridi, Haris Rauf, Dilbar HussainPeshawar ZalmiImam ul Haq, Kamran Akmal (WK), Faf du Plessis, Haider Ali, Sohaib Maqsood, Carlos Brathwaite, Shoaib Malik, Wahab Riaz, Hasan Ali, Hardus Viljoen and Yasir ShahSuggested Playing XI for LAH vs PES Dream11 Fantasy Cricket:: Ben Dunk, Fakhar Zaman, Sohail Akthar, Haider Ali, Faf du Plessis, David Wiese, Carlos Brathwaite, Shaheen Afridi, Wahab Riaz, Haris Rauf and Hardus ViljoenCaptain: Ben Dunk, Vice-Captain: Haider AliDream11 PSL 2020 Eliminator Lahore Qalandars vs Peshawar Zalmi (LAH vs PES) SquadLahore QalandarsTamim Iqbal, Fakhar Zaman, Mohd Hafeez, David Wiese, Shaheen Afridi, Usman Shinwari, Samit Patel, Haris Rauf, Sohail Akthar, Agha Salman, Ben Dunk, Farzan Raja, Jaahid Ali, Abid Ali, Mohd Faizan, Maaz Khan, Dane Vilas and Dilbar HussainPeshawar ZalmiWahab Riaz, Hasan Ali, Faf du Plessis, Carlos Brathwaite, Shoaib Malik, Kamran Akmal, Hardus Viljoen, Sohaib Maqsood, Imam ul Haq, Mohd Mohsin, Rahat Ali, Yasir Shah, Adil Amin, Umar Amin, Khurram Shahzad, Aamir Ali, Saqib Mahmood and Haider Ali Euro 2020, Switzerland vs Turkey LIVE: Switzerland to punish hapless Turkey; Follow Live Updates Euro 2020, Italy vs Wales LIVE: Marco Verratti returns and 7 other changes for Italy, check line-up; Follow Live Updates, Euro 2020, North Macedonia vs Netherlands: Top 5 players to watch out for in MKD vs NED Football Football TAGSFantasy Playing TipsLAH vs PESLAH vs PES Dream11 PredictionLAH vs PES LIVE at 8:30 PMLahore Qalandars vs Peshawar Zalmi Probable XIPSL 2020 SHARE F1 French GP 2021: Max Verstappen pips Lewis Hamilton to win French GP, Perez finishes 3rd Football Previous articleLiverpool forward Mohamed Salah tests positive for Covid-19Next articleIndia tour of Australia: Virat Kohli shares inspiring message on Diwali; check video Kunal DhyaniSports Tech enthusiast, he reports on Sports Tech industry and writes on sports products. Football Share on Facebook Tweet on Twitter Football last_img read more

Standard Chartered Bank Ghana Limited ( 2016 Abridged Report

first_imgStandard Chartered Bank Ghana PLC ( listed on the Ghana Stock Exchange under the Banking sector has released it’s 2016 abridged results.For more information about Standard Chartered Bank Ghana PLC ( reports, abridged reports, interim earnings results and earnings presentations, visit the Standard Chartered Bank Ghana PLC ( company page on AfricanFinancials.Document: Standard Chartered Bank Ghana PLC (  2016 abridged results.Company ProfileStandard Chartered Bank Ghana PLC is a financial services institution in Ghana offering banking products and services to the retail, commercial and corporate, and institutional sectors. Its full-service product offering ranges from transactional accounts and electronic banking services to foreign exchange and currency accounts, trade and working capital solutions, international trade accounts and personal overdraft and unsecured loans. The company also provides bancassurance and asset protection services. Standard Chartered Bank Ghana PLC operates a network of 27 branches and 56 ATMS in the major towns and cities of Ghana. The company was founded in 1896 making it one of the oldest financial institutions in West Africa. Standard Chartered Bank Ghana PLC is a subsidiary of Standard Chartered Holdings (Africa) BV. Its head office is in Accra, Ghana. Standard Chartered Bank Ghana PLC is listed on the Ghana Stock Exchangelast_img read more

Airtel Africa Plc ( HY2020 Interim Report

first_imgAirtel Africa Plc ( listed on the Nigerian Stock Exchange under the Technology sector has released it’s 2020 interim results for the half year.For more information about Airtel Africa Plc ( reports, abridged reports, interim earnings results and earnings presentations, visit the Airtel Africa Plc ( company page on AfricanFinancials.Document: Airtel Africa Plc (  2020 interim results for the half year.Company ProfileAirtel Africa is a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily in East Africa and Central and West Africa. Airtel Africa offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice and data services as well as mobile money services both nationally and internationally. The Group aims to continue providing a simple and intuitive customer experience through streamlined customer journeys. Airtel Africa Plc is listed on the Nigeria Stock Exchangelast_img read more

The greatest No 8s of all time: Wayne Shelford

first_img Wayne Shelford of New Zealand It was Shelford’s second full cap, against the same foes, that has become part of rugby folklore. Playing in the ‘Battle of Nantes’, a forceful boot aimed at Buck’s groin tore his scrotum, with the No 8 also losing several teeth at the bottom of the same ruck. With frightening calm, Shelford asked to be stitched up and sent back out. Eventually Shelford was hauled off, concussed, and the All Blacks lost 16-3, but it would be the only Test he ever lost. LATEST RUGBY WORLD MAGAZINE SUBSCRIPTION DEALS Wayne Shelford was one of the hardest men to ever play rugby union, and as a result, the New Zealand No 8 was also one of the greatest to play his position Major teams: North Harbour, Northampton    Country: New ZealandTest span: 1986-90New Zealand caps: 22 (22 starts)
Test points: 20 (5T)When debates rage over the hardest men to ever play rugby union, Wayne ‘Buck’ Shelford will forever get a mention.A force at the back of the scrum for the All Blacks, Shelford clawed and thumped his way towards a reputation as an unyielding competitor. His time in Test rugby was short-lived – he amassed just 22 caps – but while he was there he barged his way into the global game’s consciousness, not only winning a World Cup but overseeing a period of Kiwi dominance.After fine displays for North Harbour in 1985, young Buck toured Argentina, wearing black for the first time against Club Atletico San Isidro in Buenos Aires. A year later he made his full Test debut against France. In 1987 he was part of the all-conquering New Zealand side that won the inaugural World Cup. The next year he would become captain and lead the All Blacks on a 14-game unbeaten run. When he was eventually dropped for Zinzan Brooke in 1990, a national campaign began to ‘Bring back Buck’.He never played another Test but Shelford had left an indelible mark on New Zealand rugby. In the late ‘80s he wanted to make a change. Not to his side’s play but to the haka. Before Shelford’s intervention, the war dance had none of its current brutal majesty. So he taught his peers how to perform ‘Ka Mate’ right. Perhaps that is his greatest contribution of all. TAGS: The Greatest Players last_img read more

Six Nations Analysis: Finishing

first_imgLATEST RUGBY WORLD MAGAZINE SUBSCRIPTION DEALS Six Nations Analysis: FinishingIn the 2019 Six Nations, there was no match won by a team who scored fewer tries than the opposition. In 2017 and 2018, the tournament had just one of these games each and there have been none so far in 2020.That is just two matches out of 51 where the winning team have scored fewer tries than the opposition – or 4%. It is vital to score tries but, because it is so important, it is also incredibly hard.Gaining a metre anywhere on the pitch is relatively straightforward. Going from one metre from the line to over it is significantly more complicated. As Scotland are showing in this tournament, just because you get into the opposition 22 it does not mean that you can score a try.Outside of the 22, the opposition will have at least two players dropped out of their defensive line and maybe as many as four if they are very far from their line. That provides space to attack.On their own line teams do not need to drop anybody back. There is very little space to attack, so the defence comes out of the blocks and pressures the attack. How does the attack overcome this to finish off tries? They use one of these three methods…The IndividualAs an attacker, when facing 15 defenders, you need to beat an opposition defender to get over the line. The simplest way to do this is through individual skill. If you want something doing…Replacement scrum-half Baptiste Serin goes from halfway with a magnificent solo try for @FranceRugby#FRAvITA #GuinnessSixNations— Guinness Six Nations (@SixNationsRugby) February 9, 2020During the second round of matches we have seen the ingenious ways that teams gain the most important metre on the pitch. In the third round look to see how teams change their attack when they get into the opposition 22. Ireland did this by removing the lift from the lineout. They threw directly to James Ryan. This put Wales on the back foot because they could not get there quick enough to drive Ireland back.If you watch you can see that Wales have kept Dillon Lewis, Ken Owens, and Justin Tipuric out of the maul to defend against Ireland peeling off and attacking the back of the line. Wales never get a chance to use any of them as the ball is already over the line before any of that trio can join the maul. Tadhg Furlong’s try, Ireland’s second, is a perfect example of this. He receives the pass from Conor Murray and his only job is to get lower than Dillon Lewis.A key element is the Murray pass. It looks simple but if this pass is too high, or behind Furlong, it makes it much harder for the prop to get his body position low.When Furlong hits Lewis he is shunted through by Peter O’Mahony and Rob Herring. Lewis is joined by Hadleigh Parkes and Jake Ball, who end up tackling O’Mahony and Herring. By that point, Furlong is over the top of Lewis and in for the try.Rather than sidestep a defender, as we saw in the first example, in this case you beat a defender by going straight through them. In the second feature in this new series, Sam Larner breaks down the skill of finishing off opportunities So much to savour in @IrishRugby v @WelshRugbyUnionTake in all the key moments in our extended highlights#GuinnessSixNations— Guinness Six Nations (@SixNationsRugby) February 9, 2020You can see how Wales achieve something similar at 5.57 in this clip. Adam Beard receives the ball but immediately flips it to Ross Moriarty at the back of the lineout.Ireland have defended the front but by moving the point of attack Wales are able to push through a much weaker defensive effort and score a consolation try.ConclusionScoring tries in rugby is hard but it is especially difficult to finish off an opportunity when you get into the opposition 22.Of course, you could just avoid the issue and score from your own half, as Baptiste Serin did for France. Jordan Larmour showed the importance of individual skills against Wales. Ireland have tied the Welsh defenders into one area and then shift the ball wide to exploit that.Wales are now operating in a scramble defence. This means that they do not have a set defence and instead need to sprint across the pitch to stop the try. When Larmour receives the ball he looks to pass to the winger, Andrew Conway.As you can see, Conway is well marshalled by both Leigh Halfpenny and Josh Adams. By keeping the ball in two hands Larmour keeps the threat of the pass alive. That pulls Nick Tompkins across and leaves Aaron Wainwright suddenly in a key defensive position.When Larmour steps back, Wainwright is too far away to influence the full-back. Larmour finishes strongly to score the first try of the match.By tying the defence into the middle of the pitch, Ireland force the defenders to sprint to the sidelines. With their minds focused on getting to the side they are susceptible to a simple step back, as Larmour showed.The PodWhen the attack is close to the opposition line you will see a lot of pick-and-goes or one-out carries. The idea is that the carrier receives the ball, or picks it up from the ruck, and drives low into the defender. If you stay lower than the defender it is almost impossible to prevent you getting over the gain-line. Add a couple more bodies behind you and it gets harder again to stop. Related: Six Nations Analysis – The Last PassThe TeamWhenever a team passes up a kick at goal in favour of kicking to the corner, they need to come away with a try to make the decision worthwhile.Most teams will choose to maul from their lineout in the opposition 22. The problem is that defences will typically not contest the lineout and instead drive the maul backwards as soon as the catcher reaches the ground. Attackers therefore need to try something different. Low drive: Tadhg Furlong powers over to score for Ireland (Getty Images) The March 2020 issue of Rugby World magazine – a Six Nations special – is on sale now.Follow Rugby World on Facebook, Instagram and Twitter.last_img read more

Oil Posts First Weekly Gain in a Month

first_img Previous articleTips for Thanksgiving Meal ConversationsNext articleFarmland Prices May Drop 20 percent Gary Truitt Oil Posts First Weekly Gain in a Month By Gary Truitt – Nov 20, 2016 SHARE Oil futures finished modestly higher on Friday, logging their first weekly gain in a month as traders looked for clues as to whether members of the Organization of the Petroleum Exporting Countries will be able to complete a deal later this month to curb output.Natural-gas futures, meanwhile, notched a weekly gain of nearly 9% as the first hints of a winter chill and bargain hunting in the wake of price losses over the last two weeks spurred buying. Home Energy Oil Posts First Weekly Gain in a Month SHARE Facebook Twitter Facebook Twitterlast_img read more

1,500 sign petition over ‘inaction’ on Inishowen coastal erosion

first_img DL Debate – 24/05/21 RELATED ARTICLESMORE FROM AUTHOR Facebook Pinterest 1,500 sign petition over ‘inaction’ on Inishowen coastal erosion Pinterest FT Report: Derry City 2 St Pats 2 Google+ Previous articleMan questioned in connection with Ballybofey car attacksNext articleNo deaths, 5 new confirmed cases of Covid-19 in North News Highland Journey home will be easier – Paul Hegarty A petition, calling for urgent action on coastal erosion along the Inishowen coastline, has already garnered 1,500 signatures. Beaches, pathways and part of Ballyliffin Golf Club have all been already impacted by erosion however there are no current plans to address the issue.The petition, which was launched in recent days, is asking for the removal of red tape on preventative measures to restore and maintain coastal protection measures to restore safe public access to our beaches.Manager of Ballyliffin Golf Club John Farren is encouraging the public to support the petition:Audio Player Up/Down Arrow keys to increase or decrease volume. WhatsAppcenter_img AudioHomepage BannerNews WhatsApp By News Highland – July 7, 2020 Facebook Twitter Harps come back to win in Waterford Twitter Derry draw with Pats: Higgins & Thomson Reaction Google+ News, Sport and Obituaries on Monday May 24thlast_img read more

13-year-old, woman’s rescue of boy from drowning in pool caught on camera

first_imgiStock/Thinkstock(ROCHESTER, Minn.) — In Minnesota, a young boy nearly drowned in a pool until he was saved — the entire scene was caught on a surveillance video.Evan, 12, was swimming with some friends at a pool in Rochester. At some point, while five fellow swimmers were splashing away, Evan sunk to the bottom.Luckily, 13-year-old Cody Runyon sensed something was awry.“I went underwater and all of a sudden I see him just lying on the ground just sitting down on 5 feet, just passed out,” Cody told “Good Morning America.”The 4-foot-11, 80-pound teen rushed to the bottom of the pool and pulled an unconscious Evan to the shallow end.“I held him around the waist, put his head over my shoulder and I just carried him like that,” said Cody of the Wednesday incident.Desiree Pasko — who suffers from a severe case of fibromyalgia and can barely walk — arose from her wheelchair and ran over to the pool edge to assist.She said that as Cody came towards her, Evan was “limp as can be, and the way his head is moving, it’s shaking and his face is being dragged through the water — he’s not coherent, he’s not alive.”She can be seen on the video squatting to lift the boy out of the water and setting him on the ground.“He was so tiny in that moment, and he was blue, and he was cold, and he was wet, and he was clearly deceased,” she said.Pasko then began performing CPR that she said she’d learned from a decade ago.“I did three breaths, and ten compressions and then I did two breaths, and then ten compressions. And then I did two breaths, and then his cheeks started to get a small amount of pink. And I could hear him gargle, so then I did two very quick, very forceful compressions,” she recounted.In the moment, Evan started coming to and started to vomit water as she remembered yelping aloud, “He’s alive! He’s alive!”Evan said that the whole incident caused him to be “really, really scared.”But that after he realized he was saved, the fear turned to gratitude.“They’re definitely my heroes because without Cody and Des I wouldn’t be alive,” he said.The moment was especially sweet for Pasko.“Watching a boy go from totally blue to a little bit pink is a rewarding feeling,” she said, weeping.Copyright © 2018, ABC Radio. All rights reserved.last_img read more

Building better engagement

first_imgHome » News » Building better engagement previous nextProptechBuilding better engagementThe Negotiator4th October 20170498 Views Giosg, which helps clients do better business by engaging more successfully with online visitors, has analysed data from 2.8 million visitors to UK property companies’ websites. As well as delivering raw data, it also suggests that companies could do more to be in sync with the needs of their online visitors.Giosg, which already works with agencies including Knight Frank, Connells and Savills, analysed the visits of 2,710,592 people across eight websites in May. The busiest company website accounted for over 40 per cent of all these visitors.“Once visitors arrive at the estate agent’s website, more often than not via a click through from a property portal, they are very loyal to that estate agent’s website. Just 4.6 per cent of the visitors monitored go on to browse other estate agents’ websites,” says Ville Rissanen, CEO at Giosg.“Implementing live chat can be a timely and effective solution as it gives visitors a channel to ask for help to find what they are looking for. It’s also popular with estate agencies wanting to engage more with their visitors to gain stronger insights to what they want.”Rissanen adds, “Property companies are early adopters of online chat but there is more that can be done. To ensure there are no ‘black holes’ in the communication flow when teams are enjoying a well-deserved rest, our clients, such as Connells Group, have implemented our Giosg semi-automated instant messaging service. This targets their website visitors at the optimum point in their online journey, regardless of whether that happens to be at 10am or 10pm. This has resulted in a more than 20 per cent increase in the number of property valuations booked through Connells websites.” online visitors raw data data drivers October 4, 2017The NegotiatorWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021last_img read more